Shipping & Return Policy‍

‍Shipping Policy

Where We Ship

We currently ship within the United States only.‍ ‍

Processing Time

Orders are processed and shipped within 3 to 5 business days of purchase. Processing times may be longer during holidays or periods of high order volume.‍ ‍

Shipping Carrier

All physical orders are shipped via USPS.

Delivery Times

‍Estimated delivery times vary based on your location and current USPS service standards. Once your order ships, USPS delivery estimates will be reflected in your tracking information.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address.

‍Expedited Shipping

Expedited or rush shipping is not currently available.

Order Tracking

Once your order ships, you will receive an email with tracking information so you can follow your package's progress.

Digital Products ‍

Digital products are delivered electronically and are not subject to shipping timelines. Delivery details will be provided at the time of purchase.

‍Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error after placing your order, contact us as soon as possible at brandywinefarmstead@gmail.com — we'll do our best to update it before the order ships, but we cannot guarantee changes once an order has been processed.

Lost or Delayed Packages‍ ‍

Once a package is handed off to USPS, delivery timing and handling are outside of our control. If your tracking shows an unusual delay or your package appears lost, contact us at brandywinefarmstead@gmail.com and we'll help you look into it.

Return & Exchange Policy

All sales are final. We do not accept returns or exchanges.

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Please review your order carefully, including product descriptions, sizing, and details, before completing your purchase. If you have questions about an item, feel free to reach out to us at brandywinefarmstead@gmail.com before ordering.

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This applies to both physical and digital products. Digital products, in particular, cannot be returned once delivered/downloaded due to their nature.

Damaged, Defective, or Incorrect Orders

While all sales are final, we want to make sure you receive exactly what you ordered and that it arrives in good condition.

If your item arrives damaged, defective, or incorrect, please contact us at brandywinefarmstead@gmail.com within 7 days of delivery. Please include:

  • Your order number

  • A description of the issue

  • Photos of the item (and packaging, if damaged in transit)

We will review each case individually and work with you toward a resolution, which may include a replacement, repair, or other remedy at our discretion.

‍Claims submitted after 7 days from delivery may not be eligible for resolution.

‍Questions?

If you have any questions about this policy, please contact us at brandywinefarmstead@gmail.com.

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This policy was last updated July 1, 2026.